SECURITY AND FIRST AID
Security
The security of our shoppers and stores is incredibly important to us, and we work closely with leading security experts to identify the latest crime trends and security threats to ensure that we are fully prepared to handle these situations, should they arise.
Extensive security measures are in place at Somerset Mall, including 24-hour closed-circuit television, bicycle patrollers, and patrols by uniformed and undercover guards on foot, all supported by an intervention response team. Somerset Mall also fosters strong relationships with SAPS and Crime Intelligence Units, from whom we obtain all the latest information we need to regularly assess security preparedness and ensure the centre’s safety.
Fidelity Security Services provides a safe and enjoyable shopping experience for all of our visitors. They are a well-established and respected company with security personnel who are all well-versed in keeping you safe while you enjoy your time at Somerset Mall. Officers who are coached in public relations cheerfully deal with shoppers, and provide general information and directions to your favourite stores, while also observing and reporting on their surroundings.
First Aid
At Somerset Mall, Emergency Medical Assistance is provided by ER24, emergency contact number 084 514 8454 or 084 124.